Admin Pegadaian

Join PT Pegadaian (Persero), Indonesia's leading state-owned pawnshop, as an Admin Pegadaian in Jakarta. This role offers a unique opportunity to contribute to financial inclusion while advancing your career in a stable and reputable institution. You will play a crucial role in supporting the daily operations of our branches across Jakarta, ensuring smooth and efficient transaction processing.

As an Admin Pegadaian, you will be the backbone of our operations, handling a variety of administrative tasks that are essential to the smooth running of our business. You will work closely with our loan officers, customers, and other administrative staff to ensure that all transactions are processed accurately and efficiently. This role is perfect for someone looking to gain valuable experience in the financial services industry while working for a respected and well-established company.

📋 Tanggung Jawab Pekerjaan

• Process and manage customer transactions, including loans, redemptions, and renewals, using our in-house software, PegadaianNet.
• Ensure accurate and timely recording of all transactions in our system.
• Assist in the maintenance and organization of customer files and records.
• Handle customer inquiries and provide information about our products and services.
• Support the loan officers in their daily tasks, including customer meetings and follow-ups.
• Assist in the preparation and distribution of reports and other administrative documents.
• Ensure compliance with all company policies and procedures.
• Maintain a clean and organized workspace, including our branches and offices.

🎓 Kualifikasi & Syarat

• High school diploma or equivalent.
• Minimum 1-2 years of experience in administrative or customer service roles, preferably in a financial institution.
• Familiarity with basic computer skills, including Microsoft Office Suite.
• Ability to work well under pressure and meet tight deadlines.
• Strong communication and interpersonal skills.
• Ability to work both independently and as part of a team.
• Familiarity with the Indonesian language is a plus.
• Willingness to work in a fast-paced environment and be available during business hours.

🛠️ Keahlian

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